Meet the Team…
You’re in safe hands!
The faces
behind your winter safety
Dean Harvey
Founder & Managing Director
Dean has an extensive background working in crucial positions for well-known service providers in the grounds maintenance sector as a specialist in winter maintenance, and through this experience of working with clients, he identified the need for a dedicated provider within the UK industry.
As a result, Dean launched AccuGrit in 2019 to explicitly deliver forecasting, gritting and snow clearing services to the public and private sectors using experts in the field and innovative equipment for winter maintenance. Passionate about building a business that people enjoy working in, AccuGrit, since its inauguration, has gone from strength to strength, expanding the workforce at HQ and nationwide hubs, implementing robust staff training programmes and participating in the Government Kick Starter scheme. Also high on Dean’s agenda is creating a customer-centric business, supported by the multiple ISO certificates awarded to the company and memberships to various governing bodies.
Richard Reed
National Accounts Manager
Richard was appointed in 2022 into the primary role of National Accounts Manager to build and maintain strong working relationships with AccuGrit’s existing and new clients to ensure high customer satisfaction.
Richard is also the main link between the customers and the AccuGrit teams to ensure the smooth running of all services.
With nine years spent as National Accounts Manager for The Gritting Company, looking after some of the UK’s biggest business names and a highly enviable reputation in the industry, Richard brings a wealth of expertise and client support like no other. Sharing Dean’s enthusiasm and dedication to customer service, Richard is a true asset to AccGrit with his problem-solving and can-do attitude.
Henry Jordan
Northern Area Supervisor and SnoWay Fitter/ Engineer
Henry joined the team, having operated within the winter maintenance industry for a considerable time.
Armed with the relevant experience for the AccuGrit objectives, Henry supports the operation in the Midlands and North of the UK, including meeting clients at their site to review the services required. Henry also audits all our completed gritting and snow clearing work in his region to ensure the highest standards have been met. In addition to this, Henry is highly regarded for his machinery mechanics, having honed his skills on repairing of vintage tractors, he now manages our fleet of equipment and is the Snoway winter equipment service engineer for the UK, training and supporting all our field teams.
Mark Westcott
Out of Hours Operations Manager
Mark combines experience, enthusiasm, and a good sense of humour to keep everything running smoothly and efficiently out of normal business hours, much to the delight of our clients.
With an ever-growing number of customers across the UK and wintery temperatures jumping up and down this year, running the AccuGrit operations takes skill and a calm personality at the best of times, let alone on the night shift when you’re responsible for completing jobs on time for people’s morning commute.
Ryan Osman
National Operations Manager
Ryan’s employment at AccuGrit signifies two exciting milestones for us as a business. Firstly, it means we have grown enough to start expanding our team. Secondly, it means winter is coming!
Followers of AG will know that we have been introducing our team members to put faces to names over the past few months. So continuing this theme, we have the pleasure of introducing our newest recruit, Ryan Osman, joining us as Operations Coordinator.
Zack Nash
Administration Assistant
Zack, who joined us as part of the government Kickstarter scheme, has impressed us that much, he is joining team AccuGrit full time as our Administration Assistant.
In addition, over the next two years, with our full support, Zack will be working on gaining his Customer Service Practitioner Level 2 Apprenticeship. During the course, Zack will learn how a Customer Practitioner is responsible for providing high-quality service to customers, delivered from the workplace, digitally, or by going out into the customer’s locality.
These may be one-off or routine contacts and include dealing with orders, payments, offering advice, guidance, support, meet and greet, sales, fixing problems, aftercare, service recovery, or gaining insight by measuring customer satisfaction. Phew!
Michelle Jones
Business Support
Shelley is a versatile professional with a diverse working background that spans several industries, including Leisure, Transport & Logistics, Construction, and Government.
Having recently served as a Compliance Executive in the construction industry, Shelley is well-versed in the intricacies of regulatory compliance.
When Shelley discovered that AccuGrit was seeking an individual with extensive compliance knowledge, she immediately seized the opportunity to join a smaller organisation where she knew she could make an impact. Driven by the desire to support the company’s needs and contribute to its growth by expanding its accreditations base, Shelley’s expertise will contribute to AccuGrit’s continued growth and success.
David Skeldon
Service Delivery and Contracts Manager – North UK
David ventured into the realm of winter maintenance when he joined The Gritting Company in 2018 as a Depot Manager.
Since then, David has had the invaluable opportunity to collaborate with esteemed organisations such as Ground Control and Mitie, spanning over five transformative winter seasons.
David is charged with working alongside and supporting our dedicated Northern teams, ensuring they have the necessary tools and knowledge to deliver exceptional service to our esteemed customers. David takes pride in our commitment to providing a market-leading service, and as such, he also actively manages and nurtures customer accounts.
Paul Dersley
Head of Service Delivery
Paul is a seasoned logistics professional with a diverse background in both the railway and Royal Air Force, accumulating a total of 34 years of experience in this field.
Throughout his career, he has held various positions within logistics, honing his skills and expertise to deliver exceptional service.
At Accugrit, Paul is responsible for supporting the service delivery managers and their respective partners nationwide. Paul will ensure that all operations run seamlessly and that our clients receive the highest level of satisfaction. Paul’s dedication to maintaining excellence in service delivery is unwavering, regardless of the season.
Stewart Tompkins
Service Delivery Manager
Stewart is a highly experienced professional in the field of winter maintenance and operations management, having previously served as an Area Operations Manager at Ice Watch.
Overseeing all aspects of AccuGrits operations, Stewart will ensure that our client’s needs are met efficiently and effectively.
During the winter season, this will involve meticulously checking gritting reports, communicating with our teams, and working closely with them to rectify any site issues from the last gritting visit. This hands-on approach allows us to maintain a high-quality standard and ensure our client’s properties are safe and accessible.
